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International Order Information

We welcome our International customers . We do not ship overseas. If you want products shipped overseas you must use a freight forwarder. We will charge the normal US shipping rates to ship your product to any US freight forwarding company that you make arrangements with .ANY ORDER SHIPPED ANYWHERE BEYOND THE 50 US STATES IS CONSIDERED AN INTERNATIONAL ORDER, SHIPMENTS TO PUERTO RICO, THE US VIRGIN ISLANDS AND ANY OTHER US TERRITORY ARE CONSIDERED TO BE INTERNATIONAL. For your convenience we are listing below all our terms and conditions and the ordering process for International orders.

How to contact us:

  • Because of language barriers, phone costs and time differences, We prefer to be contacted by e-mail or Fax . Our Phone number is 610-687-5884 and our FAX number is (484) 585-1687 and our e-mail is sales@slotsdirect.com . We cannot return overseas telephone calls .

Ordering Procedure:

  • Use e-mail, FAX or our shopping cart to send the order,In the Ship TO address portion insert the address and info for your freight forwarder company.
      1. Exact items and quantities desired
      2. Your Full name and shipping address in the customer portion , ,In the Ship TO address portion insert the address and info for your freight forwarder company.
      3. E-mail address and if available your FAX number
  • Or you ALSO have the option of arranging your own shipping, or shipping FEDEX of UPS under your own account number. In this case all shipments will be FOB Philadelphia PA USA and customer will be charged for overseas packing .


  • International orders are subject to a 5% surcharge for administration expenses
  • $15 fee added for shipments to Canada
  • We Prefer PAYPAL for international orders. Go to www.paypal.com and make payment to sales@slotsdirect.com . The ONLY other payment accepted will be wire transfer of funds in (US$) to our bank. We will provided wire transfer instructions when order is confirmed. We do not accept credit cards for international orders.
  • Product will not be shipped until funds have been confirmed by our bank.
  • Check local laws, customs regulations, import fees, taxes, duties and all other laws and regulations BEFORE you order. Buyer is responsible for understanding and complying with all laws and regulations and payment of all duties, fees and taxes involved in this transaction.
  • Customer is responsible for all fees and taxes associated with the import of the product including Customs duties, customs brokerage fees, import taxes, port taxes, VAT and any other fees associated with their purchase.
  • We warrant that all product is working when it leaves our dock. No other warranties either explicit or implied will be applied. Shipping damage is the responsibility of the customer. We will insure shipments if requested by the customer at the time of ordering. The customer will be responsible for filing and collecting insurance claims.
  • All product is operational on US Voltage 110 VAC. We can convert the voltage and cords for a fee but it may hold the order up for two to three weeks and there is an additional charge for voltage conversion. Ask for a quote.
  • All international sales are final, no refunds or returns.

Comments to: sales@slotsdirect.com Mitchell Enterprises
TEL:(610) 687-5884
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